GTC HOLIDAY HOUSE “Villa pero”
§ 1 . Validity of the GTC
(1) These General Terms and Conditions apply to contracts for the rental of the vacation home for accommodation as well as all other services and deliveries provided by the provider for the guest. The Provider‘s services are provided exclusively on the basis of these General Terms and Conditions.
(2) The subletting or re-letting of the rented house as well as its use for purposes other than residential purposes require the prior written consent of the provider.
(3) By making a booking and paying a deposit, the guest agrees to the General Terms and Conditions and the house rules. Deviations from these terms and conditions are only effective if the provider has expressly confirmed them in writing.
§ 2 Booking/booking confirmation
If we can provide you with the desired house in the desired period, you will receive a written offer from us for the desired period. The reservation for Villa pero is legally binding upon receipt of the booking confirmation and after payment of the deposit (see §3).
§ 3 Terms of payment
The deposit of 30% of the total amount is to be transferred to our account immediately after the booking confirmation. The remaining payment is due no later than 30 days before arrival. For short-term bookings immediately after receipt of the offer.
In the event of late payment, we are entitled to terminate the contract on our part after setting a reasonable grace period.
Payment costs, in particular for bank transfers from abroad, shall be borne by the customer. All bank transfer fees shall be borne in full by the renter, i.e. our bank account shall be credited with the full invoice amount free of charges. We only accept payments by bank transfer.
A security deposit (300 euros) must be handed over to the property managers on arrival. The deposit will be refunded at the end of your stay.
§ 4 Arrival and departure
On the day of arrival, the house is available from 16:00. If you arrive after 20:00, this must be arranged in advance. Please contact us by telephone or e-mail 3-5 days before arrival to hand over the keys. Claims for damages cannot be made if the apartment cannot be occupied punctually at 16:00.
On the day of departure, the apartment must be vacated by 10.00 am. The landlord reserves the right to charge for late departure. The apartment must be left swept clean on the day of departure. The dishes, glasses, etc. must be cleaned and put away, the waste garbage cans emptied and the fridge/freezer and dishwasher emptied.
§ 5 House
The house shall be handed over by the landlord in an orderly and clean condition with a complete inventory. Should defects exist or occur during the rental period, the manager must be informed immediately.
The tenant is liable for any damage caused by him to the rented property, the inventory, e.g. broken crockery, damage to the floor or furniture. This also includes the cost of lost keys.
The inventory is to be treated with care and is only intended to remain in the vacation apartments. Moving furnishings, in particular beds, is prohibited. The tenant is also liable for the fault of fellow travelers. Damage caused by force majeure is excluded from this. The contract may be terminated without notice in the event of use of the vacation apartment in breach of the contract, such as subletting, over-occupancy, disturbance of the peace of the house, etc., as well as non-payment of the full rental price. The rent already paid remains with the landlord.
If liability insurance exists, the damage must be reported to the insurance company. The landlord must be informed of the name, address and insurance number of the insurance company.
§ 6 Pets
The accommodation of pets of any kind is not permitted in the vacation apartment. In case of not aceppting this houserule we preserve the right to end the contract without refund.
§ 7 Stay
The apartment may only be used by the persons listed in the booking. If the apartment is used by more persons than agreed, a separate fee is to be paid for this, which is determined in the rental price. In this case, the landlord also has the right to terminate the rental agreement without notice.
Subletting and transfer of the apartment to third parties is not permitted. The tenancy agreement may not be passed on to third parties.
The tenant agrees to the General Terms and Conditions and the house rules of Villa pero. The declaration of consent is made with the payment.
The landlord is entitled to terminate the tenancy immediately and without notice in the event of breaches of the General Terms and Conditions or the house rules. There is no legal entitlement to repayment of the rent or compensation.
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§ 8 Withdrawal by the tenant
(1) In the event of withdrawal from the rental contract, the tenant is obliged to pay part of the agreed price as compensation. Cancellation must be made in writing. The amount of compensation depends on the payment already made: 30 days before the day of arrival or no-show 100% of the agreed price.
(2) If the tenant terminates the stay prematurely, he remains obliged to pay the full rental price.
(3) The tenant reserves the right to prove that the landlord has suffered no or significantly less damage as a result of the withdrawal. In the event of withdrawal from the contract, the tenant may nominate a replacement tenant who is prepared to take his place in the existing contractual relationship. The landlord may object to the entry of the third party if the latter appears to be economically or personally unreliable, and the landlord shall also endeavor to find a replacement tenant.
(5) The statutory withdrawal and termination options remain unaffected by this.
§ 9 Cancellation by the landlord
In the event of a cancellation on our part, as a result of force majeure or other unforeseeable circumstances (such as accident or illness of the hosts/the property manager) as well as other circumstances for which we are not responsible and which make fulfillment impossible, the liability is limited to the reimbursement of the payment already made by the tenant. In the event of justified withdrawal, the customer shall not be entitled to compensation - liability for travel and hotel costs shall not be assumed.
The landlord may withdraw from the contract after the start of the rental period without notice if the tenant persistently disturbs other tenants despite a warning or behaves contrary to the contract to such an extent that the immediate termination of the rental contract is justified.
§10 Liability of the landlord
The landlord is liable for the proper provision of the rented property within the scope of the duty of care. Liability for any failures or disruptions in water or power supply, internet, as well as events and consequences due to force majeure are hereby excluded.
§11 Use of Internet access via wifi
§11.1 Permission to use Internet access via wifi
The landlord maintains Internet access via wifi in his vacation property. He shall allow the tenant to share use of the wifi access to the Internet for the duration of his stay in the vacation property. Poor Internet reception is possible due to high tourist occupancy and does not constitute a reduction in the rental price. The tenant does not have the right to allow third parties to use the wifi.
The landlord does not guarantee the actual availability, suitability or reliability of the Internet access for any purpose. The landlord is entitled at any time to allow other co-users to operate the wifi in whole, in part or temporarily and to restrict or exclude the tenant‘s access in whole, in part or temporarily if the connection is or has been used in violation of the law, insofar as the landlord must fear a claim and cannot prevent this with normal and reasonable effort within a reasonable period of time. In particular, the landlord reserves the right to block access to certain sites or services via the wifi (e.g. sites that glorify violence, pornographic or fee-based sites) at its reasonable discretion and at any time.
§11.2 Access data
Use is made by means of access security. The access data (login and password) may not be passed on to third parties under any circumstances. If the tenant wishes to grant third parties access to the Internet via the wifi, this is subject to the prior written consent of the landlord and the acceptance of the provisions of this user agreement by the third party, documented by signature and full identification. The tenant undertakes to keep his access data secret. The lessor has the right to change access codes at any time.
§11.3 Risks of wifi use, limitation of liability
The tenant is advised that the wifi only enables access to the Internet, virus protection and firewall are not available. The data traffic generated using the wifi is unencrypted. The data can therefore possibly be viewed by third parties. The landlord expressly points out that there is a risk that malware (e.g. viruses, Trojans, worms, etc.) can get onto the end device when using the wifi. The use of the wifi is at the tenant‘s own risk. The landlord accepts no liability for damage to the tenant‘s digital media caused by the use of Internet access, unless the damage was caused intentionally or through gross negligence on the part of the landlord and/or his vicarious agents.
§11.4 Responsibility and indemnification from claims
The tenant is responsible for the data transmitted via the wifi and for any fee-based services used via the wifi. If the tenant visits chargeable websites or enters into liabilities, the resulting costs shall be borne by the tenant.
He is obliged to comply with the applicable law when using the wifi. In particular, he shall not use the wifi to retrieve or distribute immoral or illegal content; he shall not illegally reproduce, distribute or make accessible any goods protected by copyright; this applies in particular in connection with the use of file-sharing programs; he shall observe the applicable youth protection regulations; he shall not send or distribute any harassing, defamatory or threatening content; he shall not use the wifi to send mass messages (spam) and/or other forms of inadmissible advertising.
The tenant shall indemnify the landlord of the vacation property against all damages and claims of third parties that are based on illegal use of the wifi by the tenant and/or on a breach of this agreement; this also extends to costs and expenses associated with the claim or defense against it. If the tenant recognizes or must recognize that such a violation of the law and/or such a violation exists or is imminent, he shall inform the landlord of the vacation property of this fact.
§12 Written form
There are no agreements other than those listed in this contract. No verbal agreements have been made. The general terms and conditions and the house rules are accepted with the transfer of the deposit.
§13 Severability clause
Should one or more provisions of these General Terms and Conditions become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.
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§ 14 Place of jurisdiction
The local court in Biograd na moru shall have jurisdiction over any disputes arising from the contractual relationship.